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There are various steps you need to take depending on where your loved one has died, so we would recommend that you contact us as soon as possible so that we are able to provide you with the right guidance and support. Our phone lines are open 24 hours a day, everyday 0191 548 7000.

Further information can be found below

Personal Information

Its always best to have some personal information to hand about the deceased as you are likely to be asked for it at a later stage. Information such as :

  • National Insurance Number
  • Date & Place of Birth
  • Date & Place of Marriage / Civil Partnership
  • NHS Number
  • Tax Reference

What to do first ...

Within the first 5 days of your loved one passing you should do the following :

  • Notify the deceased GP ( If not already notified by a healthcare professional )
  • Find their Will ( if applicable ) and contact the Executor
  • Register the death with the Local Authority and obtain a Death Certificate. You may need more than 1 copy depending on various organisations that will ask for an original
  • Whilst registering the death you may wish to use the "Tell Us Once" service. This lets you notify pensions, DVLA, Passport office etc to save a lot of phone calls and time
  • Arrange the funeral


If there is no Will in place you may need some free advice on who can administer the estate of the deceased.

There are various alternative ways to apply for probate and administer an estate.

For further free advice you can contact,

GORDON BROWN LAW FIRM on 0191 389 5116

People / Organisations you may need to contact

You may need to contact the following to inform them of your loved ones passing :

  • Relatives & Friends
  • Any clubs they were a member of
  • Church ( if attended )
  • Employer
  • Solicitor
  • Accountant
  • Dentist
  • Cancel any Social Media Accounts

Also the following :

  • School / College
  • Local Authority / Council Tax Office
  • Department for Work & Pensions
  • Passport Office
  • DVLA
  • Banks / Building Society
  • Insurance Companies
  • Hire Purchase / Loan Agreements
  • Mortgage Provider
  • Credit Card Companies
  • Gas / Electricity Company
  • Landlord ( If Renting )
  • Royal Mail ( To Re-Direct Mail )
  • TV Subscription companies
  • Broadband Provider

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Of course, the above may seem daunting however, please remember, we are here to help you and offer any advice, help and support you may need. 

Call us anytime on 0191 548 7000